Rakhi & Orders
What types of Rakhis do you offer?
At Sarvopari, we offer a thoughtfully curated collection of Rakhis in a variety of beautiful designs and styles, including Kundan, Pearl, Stone, Meenakari, Beaded, Bracelet, Rudraksha, and Thread Rakhis.
How can I place a Rakhi order?
Simply browse our Rakhi collection, select your favourite Rakhis, add them to your cart, and proceed to checkout. Enter your delivery details, choose your preferred payment method, and place your order securely.
For international orders, please follow our international shipping process to confirm shipping availability and the final shipping cost for your destination.
Can I send Rakhi directly to my brother or family member?
Yes. You can enter your recipient's delivery address during checkout, making it easy to send your Rakhi and your love directly to your loved ones.
For international orders, please make sure the recipient's full and accurate delivery address and contact details are provided.
Shipping & Delivery
How long does Rakhi delivery take in India?
Standard delivery within India generally takes 5–8 business days. Delivery times may vary depending on your location, order processing time, and courier service.
Do you offer international Rakhi delivery?
Yes. Sarvopari welcomes international Rakhi orders to selected destinations, subject to courier availability and applicable destination-country regulations.
Because international courier rates and availability can vary by destination, we verify the available shipping options and confirm the final shipping cost with you before your international order is finalized and payment is completed.
How does international Rakhi shipping work?
Simply shop our Rakhi collection and add your favourite products to your cart. When you are ready to order internationally, submit an international shipping request with your delivery details.
Your selected products and quantities will be included automatically from your cart, so you do not need to enter your product details manually.
We will then check courier availability and the best available shipping option for your destination. Once we confirm the final international shipping cost with you, you can proceed with payment and finalize your order.
Why do you confirm international shipping charges before payment?
International courier charges can vary depending on your destination, delivery address, package weight, package dimensions, and current courier rates.
We verify the shipping cost before payment so you are not charged an estimated or incorrect shipping amount. This helps us provide you with the most accurate shipping cost and select the most suitable available delivery option for your order.
Are customs duties and import taxes included in international shipping charges?
No, unless explicitly stated otherwise.
International shipments may be subject to customs duties, import taxes, VAT/GST, customs clearance fees, or other charges imposed by the destination country.
If applicable, these charges are the responsibility of the recipient and must be paid directly to the courier, customs authority, or relevant local authority.
What happens if I do not pay customs duties or import taxes?
If applicable customs duties, taxes, or other required charges are not paid, your shipment may be delayed, held by customs, returned to Sarvopari, or handled according to the courier's and destination country's procedures.
If a shipment is returned to Sarvopari, the customer may be responsible for applicable return shipping, customs, storage, handling, or other costs incurred by Sarvopari.
Any refund that may be applicable will be handled according to Sarvopari's Refund Policy and applicable law.
If a shipment is abandoned, disposed of, or cannot be recovered because required customs charges were not paid or customs clearance was not completed, Sarvopari may be unable to provide a refund for the undelivered products, subject to applicable law.
How are shipping charges calculated?
For orders within India, shipping charges are calculated according to the applicable shipping rates shown during checkout.
For international orders, shipping charges are confirmed separately based on your destination, delivery address, package weight and dimensions, courier availability, and current international courier rates. The final international shipping cost will be confirmed with you before payment is completed.
How can I track my order?
Once your order has been shipped, we will provide tracking information when available. You can use the tracking details to follow your shipment's progress.
International shipments may experience additional delays due to customs clearance or local delivery procedures.
Payments
What payment methods do you accept?
We offer secure online payment options through our available payment gateway. The payment methods available to you will be displayed during checkout.
For international orders, payment will be completed after the shipping availability and final international shipping cost have been confirmed.
Is my payment secure?
Yes. We use secure payment processing to help protect your payment information and provide a safe checkout experience.
Returns & Support
Can I return or exchange my Rakhi?
Returns and exchanges are subject to Sarvopari's Refund & Returns Policy. Please review our policy for complete details before placing your order.
International orders may be subject to additional conditions relating to international shipping, customs, return shipping, and destination-country requirements.
What happens if my international order is returned because customs charges were not paid?
If an international shipment is returned because the recipient refused or failed to pay applicable customs duties, taxes, or other required charges, any refund that may be applicable will be handled according to Sarvopari's Refund & Returns Policy and applicable law.
Applicable return shipping, customs, storage, handling, or other costs incurred by Sarvopari may be deducted from any eligible refund.
What should I do if my order arrives damaged?
If your order arrives damaged or you experience an issue with your purchase, please contact our customer support team as soon as possible with your order details and relevant photos.
For international orders, please contact us as soon as possible after delivery so we can review the issue and assist you with the next steps.
How can I contact Sarvopari?
You can reach us through our Contact Us page. Our team will be happy to assist you with questions about your order, international shipping, delivery, customs, or other concerns.